Refund Policy

At Brassify, we value your trust. Once your return or cancellation is approved, we work to process your refund as quickly and transparently as possible. How Your Refund Is Issued Prepaid Orders: Refunds are sent to the original payment method used at checkout. Cash on Delivery Orders: Refunds are made through bank transfer or UPI using the details you provide. Refund Timeline Refunds are initiated within 2–3 business days after approval or after a returned item is received and inspected. Once initiated, the amount usually reflects in your account within 5–7 business days, depending on your bank or payment provider. What Will Be Refunded The product price is refunded in full for eligible returns. Shipping charges are non-refundable, except when the item is damaged, defective, or incorrect. For prepaid orders cancelled before dispatch, the full amount paid will be refunded. Need Help? We’re always happy to help. If you have any questions about your refund, email us at support@brassify.in with your order number, and our team will share the latest status with you. Your satisfaction and trust mean a lot to us. Thank you for choosing Brassify. Contact: support@brassify.in